General public Media



Estonian Railways Ltd pursues following principles when communicating with general public and media:

  • When sharing information, the most important thing is remaining factually correct - announcements must be made quickly but not before the facts have been checked.
  • Information must be objective and neutral, rely on facts and principle of equality.
  • Estonian Railways takes the responsibility for creating a safe environment within the infrastructure they maintain, prioritizing safety through crisis management and educating the general public on railway safety.